Abaje Privacy Policy — Your data, your rights

1Introduction & Scope

Abaje (https://abaje.bet) holds the privacy of its users in the highest regard. This Privacy Policy ("Policy") explains how we collect your personal information, how we use it, who we share it with, and how we keep it secure. It applies to the abaje website, mobile application, and all other digital services.

We understand that when betting online, you share sensitive financial and personal information with us. Respecting that trust, abaje consistently follows international data protection standards. Our privacy policy is aligned with the General Data Protection Regulation (GDPR) and other applicable laws.

This privacy policy of abaje Terms & Conditions an integral part. Reading both documents together gives you the complete picture of your relationship with abaje.

2What Information We Collect

Abaje collects your information in several ways. A detailed breakdown is provided below:

A. Information provided at registration:

• Full name, date of birth, and gender
• Email address & mobile number
• Residential address & country
• Preferred currency and language
• Username & password (encrypted)

B. Identity verification (KYC) information:

• Copy of national ID card or passport
• Birth registration certificate (where applicable)
• Proof of address (utility bill, bank statement)
• Selfie or live verification photo

C. Financial information:

• Payment method details (bKash, Nagad, Rocket number)
• Transaction history and records
• Timing and amounts of deposits and withdrawals

D. Automatically Collected Information:

3Purpose of data use

Abaje uses your information solely for the specific purposes outlined below. We never use your data in ways that violate your privacy:

• Account management: Creating, maintaining, and keeping your account secure.
• Identity Verification: Completing the KYC process to meet legal requirements.
• Financial transactions: Processing deposits and completing withdrawal requests.
• Service Improvement: Analysing your usage patterns to continuously improve the platform.
• Fraud Prevention: Detecting unusual activity to keep your account secure.
• Customer support: Resolving your issues and complaints.
• Legal obligation: Meeting regulatory requirements and preventing money laundering.
• Marketing (Optional): Sending you relevant offers and promotions, subject to your consent.

To opt out of marketing communications, you can update your preferences in your account settings at any time, or simply let our support team know.

4Data Sharing Policy

Abaje never sells your personal data. However, in certain circumstances, limited information may be shared with trusted third parties:

• Payment processor: Payment gateways such as bKash, Nagad, and Rocket receive the information necessary to process transactions.
• Identity Verification Providers: Licensed verification agencies to complete the KYC process.
• Technology infrastructure provider: Secure cloud storage and hosting service provider.
• Regulatory authority: Licensing authorities or law enforcement agencies where legally required.

5Cookies & Tracking Technologies

Abaje uses cookies and similar technologies on its website and app. Cookies are small data files stored in your browser.

• Essential cookies: Essential for maintaining login sessions and security. These cannot be disabled.
• Functional cookies: Remembers your language, theme, and other preferences.
• Analytics cookies: Understands platform usage patterns for improvement — does not identify users individually.
• Marketing Cookies: Active only with your consent.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

6Data Retention Period

We retain your data only for as long as necessary — no longer. Data retention periods by category are listed below:

• Account information: For the duration your account remains active, and for 5 years after closure (as required by law).
• KYC documents: 5 years after verification, or as directed by the relevant regulatory authority.
• Financial Records: 7 years from the transaction date (as required by financial regulations).
• Log files & technical data: 12 months.
• Marketing Preferences: Until you change them.

7Your Rights

Under our Privacy Policy, you hold the following rights over your personal data. To exercise any of these rights, contact our support team directly:

8Security measures

Abaje uses industry-leading technology to protect your information. Our security measures include:

• TLS/SSL encryption: All data transmissions are secured with 256-bit encryption.
• Two-factor authentication (2FA): An additional layer of security for your account.
• Firewall & DDoS protection: Protecting our servers from cyberattacks.
• Regular security audits: Regular audits conducted by third-party experts.
• Encrypted password storage: Passwords are never stored in plain text.
• Secure data centers: Data stored in ISO 27001-certified data centres.

In the event of a security breach, abaje will notify affected users by email within 72 hours and take all necessary protective measures.

9Protection of Children's Privacy

Abaje strictly does not collect data from or provide services to anyone under the age of 18. This is a non-negotiable rule under our Privacy Policy.

Age verification is mandatory at registration. If a minor is found to have created an account using false information, the account will be immediately suspended and all collected data will be permanently deleted.

10Privacy Policy Updates

Abaje may update this privacy policy from time to time. When changes are made, we will:

• We will update the "Last Updated" date at the top of this page.
• We will notify you in advance at your registered email address of any significant changes.
• We will publish a notice on the website.

Continuing to use abaje after an updated policy takes effect will be taken as your acceptance of the new terms. We recommend checking this page regularly.

11Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, please reach out to our Data Protection team:

• Email: support@abaje.bet
• Live chat: Click the chat icon at the bottom right of the website (24/7)
• Response time: Email responses within 72 hours; live chat support is instant